U.S Domestic Shipping
You have the option of shipping using FedEx or United States Postal Service (USPS). If your order exceeds 150 lbs, your order will be delivered via freight.
Saturdays and Sundays are not considered shipping or delivery days. Please keep that in mind when counting processing and transit days.
Please allow 1-3 business days for processing before your order ships.
If you have any questions or concerns about the status of your order, please contact us at [email protected].
Shipping to P.O. Boxes
We use USPS to deliver to any AFO/P.O. Box. Please be aware that the delivery date is an estimate and not guaranteed with USPS.
International Shipping
Please contact [email protected] or fill out the form on our contact us page to get a shipping quote. Please include all items you are interested in purchasing, as well as your full shipping address. We also have many distributors throughout the world that may be able to source your product.
Returns
We have a 30 day return policy. This only applies to products purchased directly from BAREBONES. If purchased elsewhere, please contact the retailer/distributor you purchased from and follow their return policy. Returned product must be unused, and in original packaging.
To obtain return service, contact our customer service team.
E-Mail: [email protected]
Your email must include the following:
·
Barebones Order Number
·
Purchase Date
·
Items you will be Returning
The customer service team will then assign you a Return Material
Authorization (RMA) number. The package must be clearly marked with your RMA
number.
Please keep in mind, you are responsible for shipping cost to
have your item(s) returned.
You have two options for returning your order.
1. You may select a shipping method of your choice and return to
our shipping facility. Address as follows.
Barebones Living
c/o Mainfreight
560 Remington Blvd.
Bolingbrook, IL
60440
Please be sure the box is clearly marked with your assigned RMA
number.
2. Or our customer service team can email you a UPS return
label. The cost of the label with be subtracted from your refund. If you select
this option, please include the weight and dimensions of the box in your
original email.
After your item(s) are returned to our shipping facility, we
will process your refund.
Please allow 5-7 business for the refund to reflect on your
credit card.
Promotions & Coupons
Coupon codes that provide greater than a 20% discount cannot be combined with any other offers including "Free FedEx Ground Shipping on Orders $75+". Excludes 3rd party products. Coupon codes and or sales do not apply to gift bundles. Coupon codes do not apply to sale items, previous purchases, and/or the purchase of gift cards.
